At PlayPal Toy Emporium, we want you to be completely satisfied with your purchase. Here’s our Refunds Policy: Returns for Unopened Games If you’re not completely satisfied with your game or toy, you may return it within 30 days of purchase, provided the item is unopened and in its original packaging. We’ll issue a full refund upon receipt. Damaged or Defective Items If you receive a damaged or defective game, please contact us within 7 days. We will arrange a return and either issue a replacement or provide a full refund. Game Rentals If you are not satisfied with your rented game, you can return it within 7 days for a full refund, provided the game is in good condition and unopened. Customization Services Custom orders (such as personalized toys or board games) are non-refundable. However, if there is an issue with the customization, we will work with you to resolve it. Gift Returns Gift returns are accepted within 30 days of the purchase date, and we will issue store credit for the amount of the return. Shipping Costs Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect. If you have any questions about our Refunds Policy, don’t hesitate to reach out. We’re here to ensure you have a fun and hassle-free experience at PlayPal Toy Emporium!